What should I do when my phone does not detect the device?
Check that you have performed all updates on your smartphone: make sure you have the latest iOS version - iOS 10.0 or later - or Android - Android 4.4 or later.
Check that you are connected to the correct WIFI network.
If after several attempts, your phone still does not detect the device, there may be a compatibility problem with Smart Life app – Smart Living. In this case, try Tuya Smart app, which is similar to Smart Life – Smart Living.
