Protecting and respecting your privacy is a priority for air&me. We are committed to ensuring the highest level of protection for your personal data in accordance with applicable European (GDPR) and French regulations.

1. Who is responsible for processing my data?

The data controller is WAF DIRECT (publisher of the airandme.fr website), located at 183 avenue Georges Clémenceau, 92000 Nanterre, France.

2. Why does air&me collect my data?

We collect and use your personal data solely for specific purposes necessary for our business:

Order management and customer relations: Preparing your packages, shipping your devices or replacement filters, tracking deliveries, and managing after-sales service (ASS) and warranties.

Secure payments: Payments on our website are fully secure. Your banking information is collected solely by our certified payment partners; air&me does not store any banking data.

Improving your experience and statistics: Analyzing browsing patterns to optimize our catalog and make it easier for you to find air treatment devices.

Information and newsletters: With your consent, we’ll keep you updated on our products, share tips for healthy air, and send helpful reminders about when to change your filters.

3. What data do we collect?

We collect only the information that is strictly necessary:

The data you provide to us: Title, last name, first name, shipping and billing addresses, phone number, email address, and order history.

When we collect it: When you create an account, place an order, contact our customer service team, or subscribe to our newsletter.

4. Data retention period

Your data related to your customer accounts and purchase history is retained for a legal period of 10 years (accounting requirement and warranty coverage for our devices), then deleted from our systems. For marketing purposes (newsletters), your data is retained for 3 years after your last activity.

5. Who receives your data?

air&me does not sell your personal data. It is only shared with our trusted service providers to fulfill your orders:

Our carriers and logistics partners (to deliver your products).

Our secure payment providers.

Our email marketing tools (if you’ve subscribed to the newsletter).

6. What are your rights, and how can you exercise them?

In accordance with the GDPR, you have the right to access, correct, restrict, transfer, and delete your data. You may exercise these rights at any time by contacting us via email at the following address: support @ airandme .fr, specifying your first and last name and the email address in question.