DELIVERY
OUR OFFER
Free delivery from 30€ of purchase at home or in relay point.
IN METROPOLITAN FRANCE (EXCEPT CORSICA).
We offer several types of delivery services in order to adapt to your needs: express delivery to your home, to a relay point, to businesses close to your home or your workplace. Before finalizing your order, a summary is visible and allows you to select the delivery service that corresponds to your needs: fast delivery, in a relay point or at home..
THE DIFFERENT CARRIERS
Mondial Relay
Delivery is made in one of the 11,000 relay points in France, not far from your home, your workplace or your vacation. These are generally local shops: there is surely one near you!
Colissimo
With Colissimo, your parcel is delivered to one of the 17,000 post offices throughout France. With La Poste, take advantage of an important network of proximity by selecting the closest one to your home or workplace!
Chronopost
Benefit from a delivery to the address of your choice with Chronopost. Discover also the "Chrono13" offer: from Monday to Friday, for any order placed before noon, delivery is assured the next day before 1pm.
GLS
With the GLS offer, the delivery of your package is done at your home and in person. In case of absence, the deliveryman can proceed to a second delivery, or, with your authorization, entrust the package to a neighbor.
DHL
Take advantage of home delivery with DHL. In case of absence, reschedule the delivery at a relay point near you.
DELIVERY IN EUROPE
We deliver to many countries outside France. Different options are available depending on the destination country, the weight and the volume of your package. We deliver to the countries listed below. However, this list can evolve: do not hesitate to contact us to know more.
Price list (Metropolitan France, Corsica and Dom Tom, International**)
Metropolitan France |
Corsica and DOM-TOM |
|
Mondial Relay |
- 5€ for any order under 30€ of purchase - Free for any order of 30€ or more |
- 7€ for any order under 50€ of purchase - Free for any order of 30€ or more |
Colissimo |
- 5.90€ for any order under 30€ of purchase - Free for all orders over 30€ of purchase |
Delivery costs calculated according to the weight/volume of the packages |
Chronopost |
Delivery charges calculated according to the weight/volume of the packages. | X |
GLS |
- 5.90€ for any order under 30€ of purchase - Free for all orders over 70€ of purchase. |
- 37€ for any order under 70€ of purchase - 12€ for any order between 70 and 399.99€ of purchase - Free for any order over 400€ of purchase |
International** |
|
Mondial Relay |
- 5€ for any order under 99€ of purchase - Free for any order from 99€ of purchase (A fixed price of 3€ is applied for Austria). |
Chronopost |
Delivery costs calculated according to the weight/volume of the packages. |
GLS |
- 37€ for any order under 70€ of purchase - 12€ for any order between 70€ and 399.99€ of purchase - Free for all orders over 400€ of purchase |
DHL |
Delivery charges calculated according to the weight/volume of the packages. |
**List of international countries
Belgium
Luxembourg
Netherlands
Austria
Denmark
Spain
Please contact us for all packages weighing more than 30kg.
DELIVERY TIME
From Monday to Friday, if you order before 11am, your order will be shipped the same day. You should then count 48 to 72 hours for delivery.
EXPRESS DELIVERY
You can be delivered quickly at home by choosing the option "Chrono 13". This option offers you the possibility, from Monday to Friday and having placed an order before 12:00, to receive your product the next day, before 13:00.
RETURNS
In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days, upon receipt of your package. Within this period, you can exercise your right of withdrawal: you pay no penalty and have no reason to provide. To do this, contact us here, selecting “6 - Retract issues” and we will send you the procedure to follow by return mail.
The devices must be returned in their original condition and in their entirety: clean, properly packaged, with all their accessories as well as with the labeling and the instructions for use. Therefore, if the device is returned to us damaged (even if this happens during the return transport) or if parts are missing during the inspection of the device, air&me reserves the right not to follow up on your cancellation request.
Please note that consumables such as filters for air purifiers or humidifiers are not covered by the right of withdrawal for reasons of hygiene and health protection.
Please note that in case of withdrawal, the return costs are at your expense. air&me will reimburse you for the amount paid for the purchase of the device (excluding delivery) within 30 days of your request.