Delivery

DELIVERY


OUR OFFER

Free delivery from 30€ of purchase at home or in relay point.

IN METROPOLITAN FRANCE (EXCEPT CORSICA).

We offer several types of delivery services in order to adapt to your needs: express delivery to your home, to a relay point, to businesses close to your home or your workplace. Before finalizing your order, a summary is visible and allows you to select the delivery service that corresponds to your needs: fast delivery, in a relay point or at home..


THE DIFFERENT CARRIERS

Transporteur Stadler Form - Mondial relay

Mondial Relay

Delivery is made in one of the 11,000 relay points in France, not far from your home, your workplace or your vacation. These are generally local shops: there is surely one near you!

Transporteur Stadler Form - Colissimo

Colissimo

With Colissimo, your parcel is delivered to one of the 17,000 post offices throughout France. With La Poste, take advantage of an important network of proximity by selecting the closest one to your home or workplace!

Transporteur Stadler Form - Chronopost

Chronopost

Benefit from a delivery to the address of your choice with Chronopost. Discover also the "Chrono13" offer: from Monday to Friday, for any order placed before noon, delivery is assured the next day before 1pm.

Transporteur Stadler Form GLS

GLS

With the GLS offer, the delivery of your package is done at your home and in person. In case of absence, the deliveryman can proceed to a second delivery, or, with your authorization, entrust the package to a neighbor.

Transporteur Stadler Form - DHL

DHL

Take advantage of home delivery with DHL. In case of absence, reschedule the delivery at a relay point near you.


DELIVERY IN EUROPE

We deliver to many countries outside France. Different options are available depending on the destination country, the weight and the volume of your package. We deliver to the countries listed below. However, this list can evolve: do not hesitate to contact us to know more.

Price list (Metropolitan France, Corsica, International**)

 Metropolitan France

 Corsica

Mondial Relay

 - 5€ for any order under 30€ of purchase
 - Free for any order of 30€ or more
 - 7€ for any order under 50€ of purchase
 - Free for any order of 30€ or more

 Colissimo

 - 5.90€ for any order under 30€ of purchase
 - Free for all orders over 30€ of purchase
 Delivery costs calculated according to the weight/volume of the packages

 Chronopost

 Delivery charges calculated according to the weight/volume of the packages.  X

 GLS

 - 5.90€ for any order under 30€ of purchase
 - Free for all orders over 70€ of purchase.
 - 37€ for any order under 70€ of purchase
 - 12€ for any order between 70 and 399.99€ of purchase
 - Free for any order over 400€ of purchase

 International**

 Mondial Relay

 - 5€ for any order under 99€ of purchase
 - Free for any order from 99€ of purchase

 (A fixed price of 3€ is applied for Austria).

 Chronopost

 Delivery costs calculated according to the weight/volume of the packages.

 GLS

 - 37€ for any order under 70€ of purchase
 - 12€ for any order between 70€ and 399.99€ of purchase
 - Free for all orders over 400€ of purchase

 DHL

 Delivery charges calculated according to the weight/volume of the packages.

**List of international countries

Belgium

Luxembourg

Netherlands

Austria

Denmark

Spain


Please contact us for all packages weighing more than 30kg.

DELIVERY TIME

Your order will be delivered within 2 to 5 days from the time your order is validated, if your order is placed from Monday to Friday. Deliveries are made in Metropolitan France.

EXPRESS DELIVERY

You can be delivered quickly at home by choosing the option "Chrono 13". This option offers you the possibility, from Monday to Friday and having placed an order before 12:00, to receive your product the next day, before 13:00.

RETURNS

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days, upon receipt of your package. Within this period, you can exercise your right of withdrawal: you pay no penalty and have no reason to provide. To do this, contact us here, selecting “6 - Retract issues” and we will send you the procedure to follow by return mail.

The devices must be returned in their original condition and in their entirety: clean, properly packaged, with all their accessories as well as with the labeling and the instructions for use. Therefore, if the device is returned to us damaged (even if this happens during the return transport) or if parts are missing during the inspection of the device, air&me reserves the right not to follow up on your cancellation request.

Please note that consumables such as filters for air purifiers or humidifiers are not covered by the right of withdrawal for reasons of hygiene and health protection.

Please note that in case of withdrawal, the return costs are at your expense. air&me will reimburse you for the amount paid for the purchase of the device (excluding delivery) within 30 days of your request.