My ROHAN dehumidifier sometimes leaks from the bottom. What should I check? Leakage Issues and Drain Pump on the ROHAN Dehumidifier

If water leaks from the appliance while using the drain pump, this is usually caused by a blockage in the drainage system. If the drain hose is partially or completely blocked, water cannot drain properly, backs up inside the appliance, and causes a leak.

To quickly identify the source of the problem, follow these two simple troubleshooting steps:

1. Check the drain hose:

   • Disconnect the small condensate drain hose from the appliance.

   • Blow through it to check that no foreign objects or deposits are blocking the passage of air and water.

2. Test the drain pump:

   • Place a suitable container (such as a small basin or shallow tray) directly behind the appliance.

   • Connect a very short hose directly to the pump outlet to perform a quick test.

   • Interpreting the results:

     • If water drains properly during this test, the pump is working correctly. The problem was caused by the main drain hose being blocked or kinked further along.

     • If water still does not drain, the problem lies with the pump itself.