Humidifier OSKAR White

This is completely normal because your humidifier is an evaporator, it is not an ultrasonic or a mist maker. It works naturally by evaporating water. This does not affect its efficiency.

Your humidifier is an evaporator and works naturally. An evaporator cannot go above 45% or 50% humidity, as this is the recommended optimal rate. To go above this, you must choose an ultrasonic or warm mist humidifier.

Cleaning and replacing your filters is essential to ensure the proper functioning of your humidifier. There is no strict indication on this subject because everything depends on the type of room, humidity and temperature. On average, a filter should be changed every 2 to 3 months to prevent the proliferation of algae, bacteria and viruses, as well as their diffusion into the ambient air.

Yes, a cartridge with cotton is provided for this purpose in the filling hatch of your humidifier. Generously soak the cotton and the oil will be diffused thanks to the air flow.

If the filter is too worn, the device may no longer start. After changing the filter, you must reset the device to indicate that the filter is new. To do this, refer to the instructions for your humidifier (you must press a button for a few seconds).

The float is probably stuck due to limescale residue. It is a moving part fixed to the outside of the tank and which fits onto a rod (in which there is a sensor) in the base of the humidifier. Check that the float gauge goes up and down. If necessary, descale the tank.

The lower the humidity level (below 35%), the longer it will take for the device to raise the humidity level. Evaporative humidifiers like OSKAR cap the humidity level between 45% and 50%. It takes at least 2 weeks to see an improvement. The humidity is first absorbed by the floors, furniture and walls. In addition, the height of the room is also a factor to take into account. Also check that the filters are not worn.

This can happen when the 2 devices are placed in different places in the room (e.g. at a height). A tolerance of +/- 5% is normal depending on the type of device. OSKAR will have a better hygrometry measurement when placed in the center of the room because the air circulates more freely towards the sensor. If this is not possible, we advise you to place OSKAR at least 30 cm from the wall. Under no circumstances should it be stuck against the wall, placed in a corner of the room or behind a sofa, piece of furniture or curtains.

The color change is due to the components of the tap water or air. The filters change color more quickly depending on the water quality. This is not very aesthetic, but as long as it is not mold, it is harmless. On the other hand, filters affected by mold should be thrown away and the device should be cleaned thoroughly. If you have recently changed the filters, you can rinse them, turn them over and continue using them. If you have been using the filters for more than 2 months, replace them with new ones. Please note that the color of the filters has no influence on the normal operation of the humidifier.