- Out-of-Stock
Free delivery from 30€
With our partner Crédit Agricole
Guarantee 2 years, AS internal
Customer Service : dial +33 9 72 232 232
ERIK is a 3-in-1 device combining a fan heater, oil diffuser, and electric fireplace. Using ultrasonic technology and a water tank, it produces illuminated mist that mimics a realistic flame effect – soot-free and completely safe
Data sheet
If no indicator lights are lit on the device, it is likely that the power cable and/or the power adapter are not properly inserted, or that they no longer work. If the problem persists, please contact our after-sales service.
You probably put a little too much water. You should not exceed the maximum level indicated on the appliance, inside the tank. Remove a little water and everything should work.
Essential oils are greasy by nature and can cause the diffuser to become clogged over time. You can clean it with dishwashing liquid or white vinegar, taking care not to introduce water:
Yes, only if you dilute the fragrance in water and your diffuser base is made of polypropylene. It will support pure oils as well as alcohol.
2 or 3 drops are usually enough to smell the perfume. The oils are either diluted in water or used pure on a diffusion cotton.
Additional heaters are equipped with several safety features, including an anti-overheating system. So, if your appliance falls, it will continue to ventilate for a few moments to cool down and then turn off. If it does not restart, unplug it for a few minutes and plug it back in while standing upright on its base.
It is not recommended to shake your heater. Your heater is equipped with several safety features, including an anti-tip system. Heaters equipped with this system have a metal ball that is movable. This prevents the heater from starting if it is not in a vertical and flat position. The noise therefore comes from this ball.
Generally speaking, yes. A space heater consumes on average 2000 W, whereas a fixed radiator consumes 2 times less. Indeed, space heaters must have a certain inertia, that is to say a certain capacity to store heat and then release it slowly, by radiation. This inertia depends on a heating process of a liquid body (as for an oil-filled radiator) or dry (for example a ceramic-core radiator) which can, in some cases, be long and energy-intensive. Nevertheless, our devices have been designed to be as economical as possible, with the addition of automatic functions.
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