Our quality charter
We place a great deal of importance on the safety of transactions made through airandme.fr/en
We offer numerous payment methods, including credit card (Visa, Mastercard and American Express), and wire transfer. Our online payment process is secured by our bank, Crédit Agricole (one of France's most reputable banks), and is 100% insured by our billing partner ATOS.
Our objective is to offer the best products at the best prices. If you find the same product at a cheaper price at one of our competitors, with an equivalent service level, we will match their price if we can.
When we announce a lead time, we strive to respect it!
Most of our products that are in stock are shipped within 24 hours. Each time you order, you will recieve an e-mail regarding the status of your order. When your order is shipped, a new e-mail will be sent to you containing the tracking number of your order. You can also contact our representatives to track your order.
All our products are sold with a warranty of at least one year that includes parts and labour. Some of our products include a warranty of up to 5 years. Please refer to each product page to know if the warranty is greater than one year.
In case you are not satisfied with your order, you can return it within 14 days and after you reception you will be refunded or your product will be exchanged
The products we offer have been selected for their technical qualities, design and value for money. Our selection is rigorous and we always offer exceptional products at a fair price. We only offer products with the latest technology supplied by well-known brands.
We do our best to help you choose the best product by creating numerous guides and documentation. We strive to write our product descriptions in a clear and comprehensible manner. Some of them even feature videos. And if our online guides are not enough, you can contact us by e-mail or by phone.